Privacy Policy

1. Introduction & Scope

Woxandri HomeWorks ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at woxandri.com, request a consultation, or engage our home renovation and property improvement services.

This policy applies to all homeowners, apartment owners, property investors, and residential property managers who interact with our services in Dhaka and the broader Bangladesh region.

2. Information We Collect

To provide you with professional interior painting, floor installation, and roof repair services, we may collect the following types of personal information:

• Contact Details: Your name, email address, phone number, and primary property address.
• Project Information: Details regarding your residential renovation projects, structural blueprints, and service requirements.
• Communication Records: Messages sent via our contact forms, email correspondence, and phone consultation notes.
• Usage Data: Anonymous technical data gathered through cookies when navigating our website.

3. How We Use Your Information

The information collected is strictly utilized to facilitate and improve our property maintenance services. Specifically, we use your data to:

• Schedule on-site property assessments and coordinate service packages.
• Provide accurate estimates for surface preparation, floor replacement, or roofing repairs.
• Respond directly to your inquiries and support requests.
• Improve our website functionality and digital user experience.

4. Data Security and Retention

We implement reasonable administrative and technical security measures to protect your personal information from unauthorized access or disclosure. We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations under the laws of Bangladesh, resolve disputes, and enforce our agreements.